Roadside assistance
Roadside assistance
Some problems do not need a tow. Ask us when you call whether on-site help is available for your situation.
What we can help with
- Battery: we try to start the car if the battery is flat. If the battery is dead, we tow the car to a garage.
- Tyre: we fit the spare in your car if it is usable. With no spare, we transport the car.
These services depend on availability. Tell us the problem when you call and we confirm whether it can be fixed on site or needs a tow.
Your safety first
- Turn on your hazard lights straight away.
- On a highway, get out on the kerb side and wait behind the barrier, away from traffic.
- Do not change a tyre in a live lane.
- In extreme heat, do not wait for long inside a car with the engine off.
Across every governorate
Choose your governorate for the areas and roads we cover and tips on describing your location.
Frequently asked questions
Will you always jump-start the battery on site?
It depends on availability and the battery’s condition. If the car will not start, we tow it where you choose.
I do not have a spare tyre. What now?
Then we take the car on the flatbed to a tyre shop or garage.
Related pages
Need a tow truck now?
Call or send your location on WhatsApp, and tell us the car and the problem.